We offer automated contactless check-in & check-out.

The lock code to the home will be shared with you 24 hours before your arrival via email, text, and booking channels.

Check-in: After 4:00 pm.

Check-out: Before 11:00 am.

To ensure a smooth and enjoyable check-in process, please follow the steps outlined below:

Pre-arrival check-in form: Immediately upon booking you will be sent a link to an online check-in form via email. Filling out the check-in form is a requirement for your stay at this property. Please ensure the form is filled out as soon as possible. Government-issued identification will be needed. It takes less than a minute to fill out and complete. 

Checking out is a breeze, we only ask a few things for you before you leave. 

Check-out Instructions:

• If you used the grill, please clean the grates
• If you rearranged any furniture, please return it to its original location
• If there is anything we can improve on, send us a private message and help us provide a wonderful experience for the next guests

Note: The above list is NOT a requirement and does not impact how we review, it just helps us out.

Major Cross Roads:

Boerne Stage Rd & Cross Mountain Trail

Major Highways:

Interstate 10

Major Land Marks:

From Cross Mountain Trail there will be a series of mailboxes just before you turn into the neighborhood.

Home Address: 

8844 Cross Mountain Trail #5, San Antonio, TX 78255, USA

GPS Link

Unlock door:

Press "Yale", enter your assigned key code, and press "Check mark". The door will unlock, welcome home!

Lock door:

To lock the door tap the "Yale".  

Need Help?

If the code provided is not working, contact your host for assistance.

Visit Item Shop

Check out our in-home item shop, where we bring convenience and comfort right to your doorstep. Our item shop is designed to cater to your needs when traveling to the store for essentials becomes a burden.

Explore our curated selection of items, carefully chosen to enhance your comfort and convenience during your stay. 

No Smoking

Smoking is strictly prohibited inside the property. Please smoke only outdoors areas and dispose of cigarette butts responsibly.

No Parties or Events

The property is for residential use only. Parties and large gatherings are not allowed.

Quiet Hours

Please respect the neighbors and observe quiet hours from 10:00 PM to 7:00 AM.

Maximum Occupancy

The maximum number of guests allowed is 10. This includes both overnight guests and visitors.

Respect for Property and Neighbors

Please treat the property and its furnishings with care and respect. Any damage caused by guests will be the responsibility of the guest.

Parking

Please park only in designated areas.

Security

Ensure all doors and windows are securely locked when leaving the property.

Additional Guests

Any additional guests staying overnight must be approved in advance and may be subject to an additional fee.

Feedback

We strive to provide the best possible experience for our guests. Your feedback is highly valued, so please let us know if there is anything we can do to improve your stay.

By booking this property, you agree to adhere to these house rules. Failure to comply may result in penalties, including additional charges and termination of your stay. Thank you for your cooperation, and we hope you enjoy your time here.

We strive to provide our guests with the utmost convenience and flexibility during their stay. To ensure a seamless experience, we offer complimentary early check-in and late check-out options, subject to availability and following the guidelines outlined below:

Early Check-In:

Guests may request an early check-in at no additional cost, subject to availability.

While we try to accommodate early check-in requests, availability is subject to the property's occupancy and housekeeping schedule.

Guests will be notified of the availability of early check-in based on the property's current status.

Late Check-Out:

Guests are welcome to request a late check-out free of charge, contingent upon availability.

Requests for late check-out must be submitted at least 24 hours before the scheduled check-out time.

Late check-out availability may vary depending on upcoming reservations and cleaning schedules.

Reservation Changes:

Guests must communicate their early check-in, late check-out, and reservation alteration requests directly to the host via the booking channel messaging platform or other agreed-upon communication channels.

Any changes to the reservation, including early check-in or late check-out requests, are subject to confirmation by the host.

Guest Responsibilities:

Guests are expected to adhere to the agreed-upon changes to their reservation to ensure a smooth transition between guests.

If guests anticipate a delayed departure or early arrival, they should promptly notify the host to make necessary arrangements.

Host Discretion:

The host reserves the right to deny reservation alterations including early check-in, or late check-out requests if they interfere with the property's operational needs or subsequent reservations.

In cases where early check-in or late check-out cannot be accommodated, the host will inform the guest as soon as possible and provide alternative solutions if available.

Enjoy complimentary WiFi during your stay - stay connected, stream, and share your adventures hassle-free.

Connecting to the internet

WIFI: The Escape

WIFI Password: staybluebonnet5

Resetting Router / Modem

This home is equipped with a router/modem rebooting device that monitors internet health constantly for the home network. It will automatically reboot the router/modem to restore your internet connection if issues are detected. 

In the event you need to manually reboot the router/modem reach out to your host for assistance.

On-site parking is available via the driveway and is free of charge. The driveway is uncovered and can accommodate five vehicles. Trailer & towing is not recommended for this property.

Liability and Responsibility

Guests are responsible for any parking violations incurred during their stay.

Hosts should not be held liable for any damage, theft, or towing of guests' vehicles.

Disclaimer

Failure to comply with the parking policy may result in consequences, such as towing at the guest's expense.

Pet-Free Environment

While we adore our furry friends, we regret to inform you that this property is designated as pet-free. This decision is made with the utmost consideration for the comfort and well-being of all our guests, including those with allergies or sensitivities.

Our Commitment to Comfort

Upholding a pet-free environment enables us to maintain a pristine and inviting space for every guest to enjoy. It ensures peace of mind and minimizes potential disruptions with future reservations.

Exception for Service Animals

We fully recognize and accommodate service animals that assist individuals with disabilities. If you require the assistance of a service animal during your stay, please inform us in advance so that we can make the necessary arrangements to ensure your comfort and convenience.

Assistance and Clarification

Should you have any inquiries or require further clarification regarding our pet policy, please feel free to reach out to us.

We sincerely appreciate your understanding and cooperation in adhering to this policy.

Lifetime Fitness is a chain of luxury fitness centers known for offering a wide range of amenities and services to its members. 

• State-of-the-Art Gym Equipment
• Indoor and Outdoor Pools
• Showers, Steam Rooms, Saunas
• Child Care Services
• Café and Healthy Dining Options
• Spa and Salon Services
• & more...

Location

Lifetime Fitness is located in The Rim, it's just a short drive from the home (10 mins). 

Paid Day Pass

You have the flexibility to purchase a day pass to Lifetime Fitness and experience all they have to offer, even if you're not a full-time member. Simply pay for your day pass, and you'll have access to their world-class facilities for the entire day. It's the perfect option for travelers who want to stay active and maintain their fitness routine while on the road.

For any inquires give them a call at: (210) 222-1984

Lifetime Fitness - At The Rim

Purchase Day Membership

We are not affiliated with Lifetime Fitness and hold no influence over their prices, hours, operations, etc.  

To enhance the efficiency of your package/food delivery experience, we've compiled some information and instructions to assist you.

Property Address

8844 Cross Mountain Trail #5, San Antonio, TX 78255, USA

If possible provide your courier with a GPS LINK in the special instructions section.

Recommendations

Amazon

If you have packages delivered from Amazon we recommend using the Amazon pickup box (named "Handsaw") down the street at the Valero gas station. This is the best method to ensure your package gets delivered to you. It is also free.

Please do not have packages sent to the home before your stay as the home may be occupied by other guests.

Make sure to communicate and inform your host of any emergencies.

Emergency Contact Numbers

Police, Ambulance, Fire:  911

Nearest hospital or medical center

Methodist Hospital

Address: Main Entrance, 7700 Floyd Curl Dr, San Antonio, TX 78229

Hours: Open 24 hours

Phone: (210) 575-4000

Water Shut-off

In case of emergency, you may need the ability to shut off the water to the home. Below is a description of where and how this can be done.

Location

In the backyard, alongside the home, nearest to the driveway. It is inside a green irrigation box on the ground.

How to Shut Off

Lift the irrigation box lid. Slowly turn the valve clockwise to stop water flow to the home.

Electrical panel

In case of emergency, you may need the ability to turn off electricity to sections or the entire home. Below is a description of where and how this can be done.

Breaker Box Location

Laundry room, on the wall

Identify the Breaker

Each switch in the breaker box corresponds to a different circuit in your home. They are typically labeled, indicating which area or appliance they control. Identify the breaker you want to turn off. If you are unsure there is always a main breaker switch that turns off all power to the home.

Turn Off the Breaker

Firmly push the switch of the breaker to the "Off" position. This means flipping it from the "On" position to the opposite side, usually downward.

First Aid Kit

Location

Hanging on the wall, near the front door.

Contents

Bandages, antiseptic wipes, gauze, adhesive tape, scissors, tweezers, pain relievers, etc.

Emergency Lighting

Provided flashlights and spare batteries are in the upper kitchen cabinet labeled "Kitchen/Cleaning Supplies" in case of a power outage. Some ceiling lights in the bathroom are designed to work for a limited time during power outages.

Fire Extinguisher

Operational instructions are written on the extinguisher.

Location

Hanging on the wall, near the front door.

Flight Status

SAT Airport information on flight arrivals & departures

BabyQuip

Rent baby equipment for holidays and vacations. All the baby gear and furniture you need: cribs, strollers, car seats, toys, etc.

Radical Storage

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